Privacy Policy
Your privacy matters to us at ionavexorilo
Last Updated: January 15, 2025
Overview
ionavexorilo ("we," "us," or "our") operates ionavexorilo.com and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial education services.
We comply with Canadian federal privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable provincial privacy laws. This policy applies to all users accessing our services from Canada and internationally.
Information We Collect
Personal Information
- Name, email address, and phone number when you register for courses
- Mailing address for course materials and correspondence
- Payment information processed through secure third-party providers
- Educational background and experience level for course placement
- Communication preferences and feedback
Technical Information
We automatically collect certain technical data when you visit our website, including IP address, browser type, device information, pages visited, time spent on pages, and referring websites. This information helps us understand how users interact with our platform and improve our services.
How We Use Your Information
Purpose | Legal Basis | Data Used |
---|---|---|
Course enrollment and delivery | Contract performance | Contact details, educational background |
Customer support | Legitimate interest | Contact information, communication history |
Website improvement | Legitimate interest | Usage analytics, technical data |
Marketing communications | Consent | Email, communication preferences |
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following circumstances:
- Service providers who assist in operating our website and conducting business
- Payment processors for secure transaction handling
- Legal compliance when required by Canadian or provincial law
- Protection of our rights, property, or safety, and that of our users
International Data Transfers
Some of our service providers may be located outside Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place through contractual agreements and adequacy decisions where applicable.
Your Privacy Rights
Access Rights
Request a copy of the personal information we hold about you, including details about how it's being used and who it's shared with.
Correction Rights
Ask us to correct or update any inaccurate or incomplete personal information in our records.
Withdrawal of Consent
Withdraw your consent for marketing communications or other processing activities based on consent at any time.
Data Portability
Request your personal data in a structured, commonly used format for transfer to another service provider.
To exercise any of these rights, contact our Privacy Officer using the information provided below. We will respond to your request within 30 days as required under Canadian privacy legislation.
Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
Retention Periods
- Course enrollment data: Retained for 7 years after course completion
- Financial transaction records: Retained for 7 years as required by law
- Marketing communications: Until you unsubscribe or request deletion
- Website analytics: Aggregated data retained for 26 months
- Customer support records: Retained for 3 years after last interaction
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. Essential cookies are necessary for website functionality, while analytics cookies help us understand user behavior and improve our services.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. We do not use cookies for targeted advertising or share cookie data with third-party advertisers.
Children's Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will delete that information promptly and terminate any associated accounts.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify registered users by email and post the updated policy on our website with a new effective date.
Continued use of our services after policy changes indicates acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Officer Contact
Email: privacy@ionavexorilo.com
Phone: +1 (902) 367-7100
Mail: Privacy Officer, ionavexorilo
1446 Hwy 17, Wahnapitae, ON P0M 3C0, Canada
We respond to privacy inquiries within 30 days